Based in London (2 posts)
Based in Manchester (2 posts)
Reference: MH11002 (London) MH11003 (Manchester)
£15,000 - £17,109 per annum (plus £3,300 London Market Allowance if London based)
This post attracts a generous benefits package, including 32 days’ leave and Civil Service pension arrangements, and benefits from a range of family-friendly policies.
The British Council is a world leader in cultural relations, building long-term relationships and trust between people in the UK and other countries, for mutual benefit. The programmes we use to do this are wide-ranging and cover the arts, education, English, science and society. We strive to be continuously innovative to ensure that we represent the best of the UK and are relevant to the needs of the thousands of people we work with around the world. We operate in 238 cities in 110 countries and territories.
We are looking for an experienced Customer Service orientated individual, to act as a concierge. This person will be the first point of contact for all staff queries relating to:
• Building Services
• Basic I.T problems
• The operation/arranging of general office equipment
• Supporting mail and customers services including meeting room set ups
You will have: at least 1-2 years Customer Service experience, be punctual, required to work within a shift rota, basic computer skills and intermediate knowledge of Microsoft office. Excellent listening and oral communication skills. The ability to work under pressure, prioritizing tasks simultaneously whilst interacting with staff and the ability to work well within a team. A basic knowledge of Manual Handling is desirable. The Post holder will be required to work as part of a shift pattern in operation 8.00am to 6:00 pm Monday to Friday
Download an application pack
Closing date for applications: 1200 hours on 5 April 2011. Applications should be sent by e-mail where possible.
Please note: Candidates must have the legal right to work in the UK at the time of applying.
Please state which location you are applying for.
If you also wish to be considered for the Reception Team Member (London) and Helpdesk Team Member (London) positions, please state this on your application form.
Please return completed application forms (quoting reference: MH11002 or MH11003): Linda Moran, Pertemps, 1st Floor, Leadenhall Street, London. EC3A 4AA, tel: 0207 621 1304, fax: 0207 626 6671; e-mail linda.moran@pertemps.co.uk
If you are unable to download the application pack please e-mail linda.moran@pertemps.co.uk quoting reference MH11002 or MH11003
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community.
The United Kingdom’s international organisation for cultural relations and educational opportunities. A registered charity: 209131 (England and Wales) SC037733 (Scotland).
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