Program Officer-Global Rapid Response Team

PURPOSE OF THE POSITION:
World Vision, (www.wvi.org) the world's largest international Christian humanitarian aid organization, seeks a Program Officer to serve as part of our Global Rapid Response Team (GRRT), the position is to be based in Singapore. Serves as an HEA specialist who can be deployed to an emergency site within 24 to 72 hours up to three months. Responsible for developing and maintaining key program information including context analysis, needs assessment, as well as project design and proposals. S/He is required to build relationships with key stakeholders (Government, UN, donors and International Non Governmental Organisations (INGOs), WV partners) for the critical duration of the response. During periods of non-deployment, the Program Officer engages in disaster management design, training and capacity building, networking with donors and institutions regarding proposal program design. The position holder will also facilitate and promote disaster management models around the partnership.

SKILLS REQUIRED INCLUDE:
We are looking for a rising leader/manager with the following attributes:
3-5 years experience in emergency response programming including hands on operations
Proven track record for multi-sector program design for large complex emergencies
Evidence of successful proposal writing, relationship building and funding acquisition with donor agencies
Empirical knowledge of emergency program administration, program response, program design and project writing
Experience in knowledge of rapid assessment and ongoing contextual analysis
Familiarity with humanitarian codes, principles and practice e.g. SPHERE standards
Bachelors Degree or equivalent in Social Science or related field, MA preferred

Preferred skills include: knowledge of design requirements and regulations of USAID, OFDA, CIDA, ECHO, AUSAID and UN agencies; knowledge of French, Spanish, Portuguese or Arabic a big plus; strong IT skills, including Lotus Notes, Microsoft Office, database management, plus virtual communication tools: WebEx, Illuminate, etc. Candidate must be a leader with proven track record in generating results. We are seeking committed and skilled professionals who share in our Core Values, Vision Statement, and Mission Statement, and in our passion to help others experience life in all its fullness.

Send CV to: clark_bowers@wvi.org
Application Deadline Date: April 4, 2011

Business Process Supporter - iVision

PURPOSE OF POSITION

iVision is a partnership solution for Fundraising Offices. It is an integrated suite of software with many components, including Marketing, Customer Service, Child Data Management, Donor Management, Fund Accounting, General Ledger and a donor facing web portal. This system is currently in production in Germany, Italy and Austria; and is being rolled out to at least another 15 countries that are currently using the outdated SIMMA system.

The iVision Project is a 5-year project which started in July 2008. The goal is to roll out iVision along with best practice business processes to support and enhance the ability of fundraising offices to expand their business; and ultimately to bring more resources to support the ministry of World Vision. Upon completion of all the implementations, the project will move into a Production phase which is expected to last at least another 5 years.

As part of the Globla iVision Team, this position will report to the iVision Global Project Manager and will be primarily responsible for providing project management support, business analysis, user training and support. Success in this role will allow the candidate to assume more project management responsibilities as the global project consists of many local country implementation projects that are running in parallel.

KEY RESPONSIBILITIES

• Provide end-user training during implementation phase that supports best practice business processes.
• Drive change management processes linked to the system implementation in the particular country(ies) of responsibility, provide input to country planning coordinated by both global and local project managers; support the global Project Manager in the cross-country planning of resources•
• Develops implementation plans to ensure timely completion of the project; coordinates the activities of the implementation sub-team to efficiently deliver business IT solution to the customers in the fundraising offices; responsible for developing and managing project schedule in coordination with Project Manager and Deputy Project Director and fundraising offices’ representatives.
• Update Training Materials, Use Cases, Test scripts and execution of User Acceptance Testing
• Working with other business process owners, continue to refine best practice business processes and help other countries implement them.
• Revise and Keep best practice process documentation up to date and raise system change requests to support new processes as required.
• Define system enhancements and create specifications as required.

KNOWLEDGE, SKILLS AND ABILITIES

REQUIRED:

• 5 or more years of experience in Customer Service and/or Marketing in a World Vision Support Office environment with good understanding and experience with CRM systems.
• Training in business analysis, requirements specification and business process documentation.
• A strong understanding of project management principles.
• 1-2 years' experience in developing business cases and leading small project teams in system implementation.
• 3 years of Business process support and user training.
• Ability to translate user requirements into functional specifications and also review technical design documents to ensure that they meet the functional specifications.
• Strong interpersonal, written and oral communication skills.
• Ability to train and work with users from a diverse cultural background.
• Adaptable to working with a virtual global team, working in different time zones and locations as required.
• Proven ability to lead others and guide them in adopting best practice business processes.
• Experience in using project management tools such as Microsoft project.
• Demonstrated ability to teach end-users to make effective use of business systems.

PREFERRED:

o Spanish

How to apply

https://jobs.wvi.org/webjobs.nsf/WebPublished/01CA7962DADE28848825785D0065630A?OpenDocument

Programme Development Director

World Vision International (www.wvi.org) is a Christian relief, development and advocacy organization, dedicated to working with children, families and communities to overcome poverty and injustice. We are currently seeking a Programme Development Director for our World Vision Haiti Emergency Response, based in Port Au Prince.

PURPOSE OF THE POSITION: As the leader of the Programme Development Team, the Programme Development Director is accountable for:

• developing the Response’s strategic programmatic framework,
• funding acquisition,
• quality preparation of proposal submissions and donor reports,
• ensuring that projects are compliant with and implemented according to donor requirements, grant specifications, and WV’s internal policies,
• oversight of information management
• providing leadership to the Programme Officers who lend technical assistance to the Operational Sectors on all aspects of project design, while working closely with DME to integrate monitoring and evaluation.

Candidate must be mature leader, team player, and with an ability to work with virtual teams. We are seeking committed and skilled professionals who share in our Core Values, Vision Statement, and Mission Statement, and in our passion to help others in restoring their lives to the fullest. Requires a commitment to learning, including professional and spiritual growth.

REQUIREMENTS:

• Leadership experience in Strategic Planning, Program Design and Development, Funding Acquisition, Program Monitoring and Evaluation, Information Management, and Compliance.
• At least 5 years field experience in a relief or development environment, preference given to experience in volatile and/or conflict-affected contexts,
• Previous experience with major donor proposal writing and budget preparation (USAID, ECHO, BPRM, UN agencies preferred) ,
• Staff management and mentorship experience,
• Honed Donor Liaison and Relationship Building experience,
• Capacity building experience in project design, implementation, reporting, and evaluation,
• Computer knowledge including Word, Excel, Lotus Notes and Power Point,
• Fluency in English written and verbal skills; French and Haitian Creole language skills a plus
• For specific details regarding this position, please visit our website at www.wvi.org under Latin America Region.

How to apply

Send CV to: clark_bowers@wvi.org Application Deadline Date: April 4, 2011
Only short-listed candidates will be contacted

Senior Communications Officer

PURPOSE OF POSITION:
Develop and implement internal communications campaigns that engage our 40000 staff around strategic mandates, Partnership strategy and other global initiatives, with an emphasis on creative and new media elements.
Contribute to the thinking of the internal communications team in how to use visual, graphic and digital techniques to enhance all projects and activities.
Create internal communications tools for use by the communications teams in World Vision's seven regions, work with them to contexualise their messages; measure effectiveness of tools and penetration of messages.



FOR EXTERNAL AND INTERNAL CANDIDATES:
If you are interested and qualified for the position, please complete the WVI application below and return it to wvicareers3@wvi.org along with your resume - including salary requirements. Once you have completed the application, save the document to your computer and rename the file with your name, and place your name and the position in the subject line of the email. Please note: Applicants may not be considered for positions without a completed application. Only short-listed candidates will be contacted.

For applicants living in the United States, please complete the U.S. application.


For applicants living outside the United States, please complete the International application.



Senior Communications Officer

Haiti Earthquake Response - ICT Director

Purpose of Position:
To provide leadership in the delivery of Information and Communication Technology (ICT) services and solutions supporting the business and ministry of World Vision Haiti. Ensure that ICT services are provided in the most cost effective manner, fully meeting the operational needs of the National and Relief Offices in alignment with regional and global ICT strategy. Utilise Regional and Global ICT services to leverage economies of scale, converge on a common global ICT architecture, and take advantage of Regional and Global ICT methods and expertise. Partner with Regional and Global ICT and business units to ensure the successful deployment of enterprise ICT solutions in WV Haiti.

Leadership
• Provide vision and leadership in recognising and exploiting the potential of evolving Information and Communication Technology to support World Vision’s mission.
• Provide leadership and management to WV Haiti ICT team. Work closely with, manage, and provide mentoring and development of the team.
• Build ICT capacity and awareness in WV Haiti that will support the ministry and contribute to its effectiveness, quality and accountability.
• Provide leadership and advice on ICT matters to WV Haiti Senior Management Team
• Lead and develop annual performance agreements, performance reviews and agreements to all WV Haiti ICT staff.
• Attend, participate in, and lead devotions / chapel meetings as scheduled and convened.

Management
• Provide day-to-day oversight and management of WV Haiti ICT Team, ensuring that customer service objectives are achieved and regional / Global ICT initiatives are successfully
implemented.
• Maintain the aggregated view of key ICT projects’ status and schedule for implementation and support in WV Haiti.
• Maintain an ICT Dashboard for National Office performance.

Customer Relationship Management
• Ensure client satisfaction for all WV Haiti ICT Services.
• Manage the field engagement for Partnership driven ICT initiatives (like PMIS, stepWISE, etc) while ensuring that this is in alignment with WV Haiti priorities.
• Promote a clear, concise and verifiably positive relationship with the WV partnership ICT leaders. Be the key point person representing WV Haiti on Partnership ICT issues.
• Represent WV Haiti in relevant Partnership forums such as the IT Council. Provide input and feedback on behalf of WV Haiti to the Partnership CIO and Partnership forums on
Partnership IT directions, policies, standards, and initiatives.

Coordination, Collaboration, Innovation & Networking
• Develop and execute WV Haiti ICT service delivery model that balances the need for standardization and centralization for efficiencies and the need for local autonomy and ICT
delivery that reflects local conditions and the need for location-specific effectiveness.
• Foster and coordinate sharing of resources across the WV Haiti.
• Develop, enhance and maintain relationships with key industry stakeholders operating in Haiti


KNIOWLEDGE, SKILLS AND ABILITIES
REQUIRED:
• Post-graduate degree in computer science or information systems management or under-graduate degree in same with 10+ years professional experience in ICT Management.
• Strong interpersonal communication skills, leading and influencing in a cross cultural environment.
• Strong writing and presentation skills
• Solid understanding of cloud computing, virtualization, software as a service, and web based application architectures.
• Strong understanding of ICT Systems Architecture
• Strong understanding of Project Management
• Strong understanding of ICT Strategy
• ICT senior management (7 years)
• Management and/or technology consulting (4 years)
• Promoting and managing a service delivery environment
• Negotiating and drawing Terms of References and Service Level Agreements

Travel:
• Up to 45% in-Country (Haiti)
• Up to 5% global

PREFERRED:
• Fluent in French and Kreyol


Haiti Earthquake Response - ICT Director

Sr. Network Engineer

PURPOSE OF POSITION:
The Sr. Network Engineer is responsible for providing a strong background in Network layer 2 and 3 technologies designing, installing, maintaining and supporting LAN, WAN and VoIP infrastructures at all branches. The Sr. Network Engineer provides high-level technical support for voice and data network systems, Perform advanced troubleshooting techniques on all SolarWinds products. Identify and isolate issues through log analysis, creates and maintains network documentation, maintains hardware and software standards, and works projects as needed in order to upgrade to new and/or improved communication equipment and procedures. The Sr. Network Engineer must be well versed with the advanced engineering and administration of multiprotocol routers, multilayer switches, network security devices, network management systems, content filtering and WAN optimization controllers.



FOR EXTERNAL AND INTERNAL CANDIDATES:
If you are interested and qualified for the position, please complete the WVI application below and return it to wvicareers10@wvi.org along with your resume - including salary requirements. Once you have completed the application, save the document to your computer and rename the file with your name, and place your name and the position in the subject line of the email. Please note: Applicants may not be considered for positions without a completed application. Only short-listed candidates will be contacted.

For applicants living in the United States, please complete the U.S. application.


For applicants living outside the United States, please complete the International application.

Business Process Supporter - iVision

PURPOSE OF POSITION
iVision is a partnership solution for Fundraising Offices. It is an integrated suite of software with many components, including Marketing, Customer Service, Child Data Management, Donor Management, Fund Accounting, General Ledger and a donor facing web portal. This system is currently in production in Germany, Italy and Austria; and is being rolled out to at least another 15 countries that are currently using the outdated SIMMA system.

The iVision Project is a 5-year project which started in July 2008. The goal is to roll out iVision along with best practice business processes to support and enhance the ability of fundraising offices to expand their business; and ultimately to bring more resources to support the ministry of World Vision. Upon completion of all the implementations, the project will move into a Production phase which is expected to last at least another 5 years.

As part of the Globla iVision Team, this position will report to the iVision Global Project Manager and will be primarily responsible for providing project management support, business analysis, user training and support. Success in this role will allow the candidate to assume more project management responsibilities as the global project consists of many local country implementation projects that are running in parallel.


KEY RESPONSIBILITIES

• Provide end-user training during implementation phase that supports best practice business processes.
• Drive change management processes linked to the system implementation in the particular country(ies) of responsibility, provide input to country planning coordinated by both global and local project managers; support the global Project Manager in the cross-country planning of resources•
• Develops implementation plans to ensure timely completion of the project; coordinates the activities of the implementation sub-team to efficiently deliver business IT solution to the customers in the fundraising offices; responsible for developing and managing project schedule in coordination with Project Manager and Deputy Project Director and fundraising offices’ representatives.
• Update Training Materials, Use Cases, Test scripts and execution of User Acceptance Testing
• Working with other business process owners, continue to refine best practice business processes and help other countries implement them.
• Revise and Keep best practice process documentation up to date and raise system change requests to support new processes as required.
• Define system enhancements and create specifications as required.
  

KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED:

• 5 or more years of experience in Customer Service and/or Marketing in a World Vision Support Office environment with good understanding and experience with CRM systems.
• Training in business analysis, requirements specification and business process documentation.
• A strong understanding of project management principles.
• 1-2 years' experience in developing business cases and leading small project teams in system implementation.
• 3 years of Business process support and user training.
• Ability to translate user requirements into functional specifications and also review technical design documents to ensure that they meet the functional specifications.
• Strong interpersonal, written and oral communication skills.
• Ability to train and work with users from a diverse cultural background.
• Adaptable to working with a virtual global team, working in different time zones and locations as required.
• Proven ability to lead others and guide them in adopting best practice business processes.
• Experience in using project management tools such as Microsoft project.
• Demonstrated ability to teach end-users to make effective use of business systems.

PREFERRED:

• Spanish
  

Business Process Supporter - iVision

Website Designer and Developer - SharePoint

PURPOSE OF POSITION:
Analyze and further develop requirements, design and develop intranet subsites within World Vision's existing intranet site ("wvcentral") in SharePoint platform in support of the needs of People & Culture (global human resources function), its clients and other stakeholders.

(1) DEVELOP REQUIREMENTS - Review current site and requirements. As needed, interface with stakeholders, and analyze and further develop business requirements for website design and development

(2) DESIGN SITES - Design the site/s to maximize multiple audience/user front-end experience and to simplify the administration back-end to the extent possible, to allow administration by multiple stakeholders as needed.

(3) DEVELOP SITES - Develop People & Culture intranet sites (using Microsoft Office SharePoint Server 2007 MOSS 2007) in support of user requirements, the needs of People & Culture, its clients and other stakeholders, including SharePoint site templates (master pages and page layouts), custom web parts, document libraries and linkages to other sites.

(4) ONGOING DEVELOPMENT - Support ongoing development of P&C sites, including collaborative spaces for functional teams and cross-functional working groups; identify, prioritize and troubleshoot user issues; increase user adoption by providing responsive support to content and functional requirements; track site use and promote user traffic and interaction
(5) OPTIMISE FUNCTIONALITY - Optimize SharePoint functionality for People & Culture, in cooperation with the wvcentral project team (in WV Internal Communications) and Global Information & Communications Technology (GCIT) as required: develop new automation, workflow processes & functionality using SharePoint workflow capabilities; deploy document management, search, and collaboration techniques; develop workflow and electronic forms-driven solutions; implement SharePoint collaboration tools; develop electronic catalog system for managing photos, graphics, and other web content assets for People & Culture; develop other new web features to enhance the user experience; work with other WV staff to establish necessary interfaces between P&C wvcentral sites, other sites within wvcentral and other WV websites and information systems.



FOR EXTERNAL AND INTERNAL CANDIDATES:
If you are interested and qualified for the position, please complete the WVI application below and return it to wvicareers10@wvi.org along with your resume - including salary requirements. Once you have completed the application, save the document to your computer and rename the file with your name, and place your name and the position in the subject line of the email. Please note: Applicants may not be considered for positions without a completed application. Only short-listed candidates will be contacted.

For applicants living in the United States, please complete the U.S. application.


For applicants living outside the United States, please complete the International application.



Website Designer and Developer - SharePoint

Regional Finance Director/LACRO - Vision Fund International

PURPOSE OF POSITION
VisionFund is seeking a Regional Finance Director to lead and manage the execution of VisionFund’s strategy in the region. It is critical to work with the regional VFI operations staff as well as the World Vision teams responsible for the overall ministry delivery strategies and programs to ensure that the microfinance work supports the transformational development initiatives, providing sustained economic development in the Area Development Programs (ADP’s), and where the poor have been identified as needing assistance. The role will represent all regional MFI finance issues and will work with Regional Director (Operations), VFI Senior Financial Specialist along with MFI finance managers and staff to ensure proper controls, policies, procedures, and reporting standards are in place. Measures and targets will be established and agreed for each MFI and quarterly reviews held to establish progress and decide upon adjustments and redirection of resources. All efforts will be made to provide regional solutions to improve MFI finance processes and reporting quality.

Please read attached JD for full Job Description

FOR EXTERNAL AND INTERNAL CANDIDATES:
If you are interested and qualified for the position, please complete the WVI application below and return it to wvicareers8@wvi.org along with your resume - including salary requirements. Once you have completed the application, save the document to your computer and rename the file with your name, and place your name and the position in the subject line of the email. Please note: Applicants may not be considered for positions without a completed application. Only short-listed candidates will be contacted.

For applicants living in the United States, please complete the U.S. application.


For applicants living outside the United States, please complete the International application.

Regional Finance Director/LACRO - Vision Fund International

Regional Advisor for Economic Development

PURPOSE OF POSITION:
The purpose of the role is to provide technical leadership and support in developing and implementing the Latin America and Caribbean Regional Economic Development Strategy including contribution to enhancing the organizational capacity for effective Economic Development programming and promoting continual learning and innovation in alignment with the LAC Regional and Global Strategies and policies.

KEY RESPONSIBILITIES:

• Participate and contribute to development of regional strategy and global Economic Development strategies, priorities and plans
• Provide technical support the National Offices in developing effective Economic Development strategies and plans appropriate to their context in alignment with the regional and global strategies and priorities
• Lead the development and implementation of regional Economic Development secondary strategy and business plan in support of and in alignment with regional (including sub strategies) and global strategies and priorities.
• Support I.M. collaboration closely with Regional Vision Fund Director to ensure optimal integration and collaboration between Vision Fund and Economic Development strategic directions and programming within the region.
• Provide technical leadership in the implementation of FedNET including Technical Resources Coordination as required.
• Promote and contribute to the ED Community of Practice website on wvcentral to share knowledge and experience with others around the partnership.
• Facilitate / coordinate involvement of LAC Region in relevant Global / regional Economic Development initiatives / events (both internal and external) including Country, Regional and Support Offices and Global Center
• Provide technical leadership to staff of regional and multi country Economic Development projects and initiatives
  Promote the capacity building at NOs.
• Contribute to the development of Economic Development programming models fully integrated with all Integrated Ministry areas
• Act as a strategic link and focal point for regional Economic Development connecting National Offices, Support Offices and Global Center to mutual support.
  
  
• Post graduate qualifications and / or Professional background in Economic Development / business or other relevant field
• Knowledge in international Economic Development standards (including microfinance)
• At least five years of experience in management of Economic Development interventions / microfinance at a national or regional level
• Experience in Economic Development / microfinance programming in developing countries
• Significant leadership experience in an international organization
• Experience in writing proposals for grant funding
• Experience in working in LAC countries
  
  
  PREFERRED:
• Knowledge in programming resources and tools in Community based Economic Development programming
  

LACRO - Regional Advisor for Economic Development (this is an HCI role that will be based in the country of the successful candidate within the region) -- Location: This is an HCI role that will be based in the country of the successful candidate within the region.

Emergency Food Programming Advisor and Talents Manager

JOB GRADE LEVEL: 14 IIPP

POSITION SUMMARY:
As part of the FAMER team within FPMG, provide assistance through influence, networking, and facilitation to National Offices with relief and/or developmental food programming, in alignment with WV’s Ministry Objectives, Sustainable Livelihood Framework and LEAP. The emphasis will be on quality food and cash programming in support of food and livelihood security, efficient and effective systems & procedures, and full accountability of food / cash projects and programs within WV’s Integrated Ministry. The EFPA will have primary focus on Complex Emergency Responses and will form part of the first wave staff alongside GRRT. Principally, the EFPA will play the role of FPMG representative in HEA/GRRT while remaining as part of core staff in FPMG/FAMER.

As the Talents Manager, the holder leads the design and implementation of an effective Talents Management System that ensures a rapid deployment of staff during emergencies, career direction and succession planning for Food Programming Staff within World Vision. In addition this position identifies and supports the development of high potential employees and thereby reduce voluntary turnover.

KEY RESPONSIBILITIES:

• During deployments and in association with the Response Manager, ensure food emergency assessments are carried out and integrated food assistance projects designed and implemented.
• Lead the negotiations with donors and other partners on behalf of WV and ensure timely conclusion of the food project agreements.
• Ensure proper implementation and management of the Emergency Food Assistance through ongoing surveillance of the developing humanitarian situation, establishment of Compliance Management Systems, engagement with Donors and other partners, utilization of Commodity Tracking Systems, identification of audits risks in a timely manner and adherence to other international standards (SPHERE standards, HAP, DNH, PDMs).
• Guide the identification of the FRRT members and ensure that they are briefed, trained and appraised to ensure regular feedback and mentoring is provided on individual performance.
• Ensure that human resource implications for both existing and anticipated emergency response staff are fully assessed, identified and communicated.
• Ensure the monitoring of the talent pipeline, recommend staff movement/promotion and enhance succession planning and career growth.
• Work closely with the International Staffing and Diversity Team, to ensure that the Food Programming Roster is in place to enhance an early warning recruitment processes.
• Proactively seek for opportunities to expand outreach to the more needy and vulnerable communities. This also includes working with respective Support Offices and key Food Aid Donors.

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

KNOWLEDGE, SKILLS AND ABILITIES:

REQUIRED:
• Required a minimum of a Bachelor's Degree in social science or related field.
• A Postgraduate degree would be an added advantage
• Fluency in written and spoken English
• Ability to train in Community Mobilization skills, and Training of Trainers/Facilitators

PREFERRED:
• Additional fluency in French
• Formal training in Food Programming and related systems is preferred

International Staffing Specialist - MEER

PURPOSE OF POSITION:
To provide effective, transparent and legally compliant international staffing services to a designated group of hiring managers and client groups, focused on delivering quality ministry to the communities and children we seek to serve. This is accomplished through the sourcing, screening, assessment and placement of executive, professional and technical personnel in a timely and cost effective manner focusing on strong customer service orientation.



FOR EXTERNAL AND INTERNAL CANDIDATES:
If you are interested and qualified for the position, please complete the WVI application below and return it to wvicareers6@wvi.org along with your resume - including salary requirements. Once you have completed the application, save the document to your computer and rename the file with your name, and place your name and the position in the subject line of the email. Please note: Applicants may not be considered for positions without a completed application. Only short-listed candidates will be contacted.

For applicants living in the United States, please complete the U.S. application.


For applicants living outside the United States, please complete the International application.



International Staffing Specialist - MEER

P&C Regional Support Specialist

PURPOSE OF POSITION
The primary purpose for this position is to provide proactive support, manage, and coordinate the implementation of P&C strategy and goals to enhance employee, team, and organizational performance and individual effectiveness of WV offices in the East Asia region in alignment with the WVI’s strategies, relative to the overall WV’s vision and mission.

KEY RESPONSIBILITIES
LEADERSHIP SUPPORT (Performance and Operations)

• Contribute to the development of regional P&C strategy, priorities and business plan in support of and in alignment with WVI global P&C strategies and priorities.
• Collaborate with other regional functions to ensure that P&C priorities and standards are adequately and appropriately integrated within relevant secondary strategies and priorities in alignment with the regional strategy and goals.
• Review draft National Office policies and provide comments to the Regional P&C Director.
• Contribute to the organizational wide communication and change management processes to support implementation of regional P&C strategy as part of a broader regional strategy communication and change management plan.
• Involve in high level contacts and exposure to sensitive information necessitating considerable use of tact, diplomacy, discretion, and judgment.
• Provide support to the Regional P&C Director in his commitment to implement the EASR regional P&C strategy.
• Contribute to the Regional P&C Director’s strategic partnership priorities within the region.
• Provide appropriate support to track the region’s P&C performance scorecard.
• Assist the Regional P&C Director to arrange meetings with regional entities including UN and INGOs.
• Coordinate the performance management of all the regional staff.
• Provide strategic and operational support to the Regional P&C Director to ensure smooth functioning of the Office of the Regional P&C.
• Maintain and control confidential files and records.
  

MANAGEMENT

• Manage and coordinate employment contract of all regional staff.
• Manage regional P&C database and information ensuring that it is updated.
  

TECHNICAL AND OPERATIONAL SUPPORT (Policy & Procedures Alignment and Support)

• Support the regional P&C initiatives at regional and national levels that affect multiple offices in the region in alignment with the regional P&C strategy and goals.
• Monitor and coordinate P&C business plan, budget, resources, and schedules to efficiently implement regional P&C strategy and goals.
• Review and determine which HR issues that need to be referred to other executives and provide appropriate and pertinent documentation to the Regional P & C Director.
• Support the regional P&C team in handling HR issues in Bangkok office and in international staff job evaluation.
• Contribute to the effective quality of regional P&C services across the region.
• Consolidate orientation materials and coordinate the induction of new regional staff when appropriate.
• Assist in the creating of P&C tools that will provide data driven information to effectively implement P&C strategy and intervention.
• Assist in the preparation of the internal audit review.\
• Support the mainstreaming of P&C policies and procedures within the region.
• Assist the National Offices in the interpretation of WVI P&C policies and procedures.
• Administer benefits of regional employees when necessary.
• Support the hiring managers in the recruitment of employees when necessary.
• Assist the Regional P&C Director in implementing performance management and staff care of regional employees.
• Support the Regional P&C Director through identifying and reviewing issues representing significant trends, obstacles, and opportunities. Research special projects, as requested.
  

CAPACITYBUILDING

• Assist in the development and implementation of an integrated regional capacity building plan according to regional strategy, priorities, and capacity assessment.
• Assist in regional training, forums or workshops related to P&C aligned to regional capacity building plan.
• Promote networking and sharing of best practices between National Offices, Regional Offices, and Global Centre.
  

QUALITY ASSURANCE

• Collaboration with different departments within the regional office in minimizing operational risk and in ensuring compliance of standards, policies, and procedures.
• Assist in the documentation of personnel files ensuring that it will meet audit standards.
  

KNOWLEDGE MANAGEMENT

• Contribute to establishment and use of regional databases and e-resources including regional good practices to regional effectiveness as part of wider knowledge management strategy.
• Support the continuous learning in enhancing P&C practices that will best support WV vision and mission.
  

RISK MANAGEMENT

• Ensure that decisions for the Regional P&C Director’s approvals have adequate documentations compliant to WV’s approved policies and procedures and within the regional strategy and goals including the approved levels of authority
• Maintain and ensure confidentiality of information, files and records at the Office of the Regional P&C Director.
• Provide accurate information to the Regional P&C Directorfor decision-making.
  

INTERNAL & EXTERNAL LIAISON

• In collaboration with the Regional Business Partner, serve as a focal person for all international staff employment issues connecting the National Offices and Global Centre to mutually support each other.
• Contribute to the regional forums and workshops related to P&C when appropriate.
• Maintain good working relations with other regional functions to foster collaborative relationships.
• Collaborate with the wider P&C communities of practice across the region and the Global Centre promoting mutual learning, support, and accountability.
  

GENERAL

• Lead and support Christian activities that enrich and develop mutual growth in Christian way that promotes holistic and integrated witness in the employees’ life and work and impacts the poor and vulnerable.
• Communicate the World Vision’s ethos and demonstrate a quality of spiritual life that is an example to others.
• Attend and participate in the leadership of daily devotions and weekly Chapel services.
• Carry out additional responsibilities and projects as assigned by the Regional P&C Director. While this job description is intended to be an accurate reflection of the duties involved in this position, WVI reserves the right to add, remove or alter duties when business need dictates.
• Commit to personal, spiritual and professional development.

KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED:

• Relevant degree in HR, Organization Development, Business Management. Post-graduate qualification an advantage.
• Knowledge of and commitment to World Vision objectives and ministry priorities. Support the whole Mission Statement, Core Values and Covenant of Partnership.
• Excellent interpersonal skills and ability to collaboratively work in a team and highly cross cultural environment in a complex organizational structure.
• Strong consultative and consensus-building skills.
• Able to deal with others in order to reach an agreement or solution. Ability to navigate through multiple perspectives and hidden agendas.
• Require ability to maintain confidentiality.
• Self-starter with strong time management, coordination, prioritization, multi-tasking skills.
• Build a logical approach to address issues, problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.
• Able to work effectively in a complex, global organization.
• Require excellent communications skills, writing and editing concise, clear communications.
• Strong decision-making, analytical and problem-solving skills
• Able to identify and analyse situations and / or issues, consider options, develop and decide on solutions, recommend and / or implement and monitor appropriate solutions.
• Must be able to coordinate, lead and work in a team
• Able to work effectively in a complex, global organization.
  

PREFERRED:

Post-graduate qualification an advantage.

P&C Regional Support Specialist

Operations Director, Mali

PURPOSE OF POSITION
To lead, support and coordinate the field operations of World Vision Mali, to ensure that they are efficient and effective, and meet the goals and objectives of World Vision and community partners as laid out in the strategy documents and grant agreements.
To provide leadership and support for project design, plans, proposals, implementation, reporting and operations staff training and development.
In conjunction with the Relief Manager ensure integration of all WV Mali relief operations in the development ones.
Ensure national strategy for the Operations Department is guided by sound developmental principles, is regularly updated and contributes to the mission on WV in Mali.

KEY RESPONSIBILITIES

• Oversee all aspects of project and programme assessment proposal, design, implementation, monitoring and reporting.
• Manage and evaluate operations budgets, project funding, expenditures and accomplishment of ministry objectives.
• Ensure that proper accounting systems and practices are in place within the Operations Department, so as to facilitate the approval of funding for projects. Ensure all projects remain within budget.
• Oversee Operations Department compliance with all relevant sections of the Field Financial Manual.
• Support programme and project managers in ensuring high standards of grant management and compliance for all government grant funded projects.
• Develop and maintain good relationships with major (government/private) donors and World Vision Support Offices, including hosting visits, responding to communications, and ensuring that support office and donor requirements are met.
• Ensure that audit reports and audit findings are distributed to project managers and to all senior operations staff, and that implementation plans are developed for the recommendations of the reports.
• Ensure that projects provide responses to the Operations Department on all audit reports and findings, so that these responses can be directed to the Internal Auditor
• Support and supervise base managers and special program project managers, and monitor the progress of projects, including frequent visits to project offices and communities.
• Ensure capacity building of World Vision Mali staff in ADP’s and project life cycle, and planning
• Assess the effectiveness of current projects and identify possibilities for new projects.
• Maintain regular contact with other international non-governmental organisations and government officials in an effort to obtain experience and co-ordinate information regarding current and future works in the country.
• Participate in the recruitment, selection and development of operations staff.
• Attend and participate in weekly devotional meetings.

KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED:
The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.

• Bachelor’s degree required, with a Master’s degree in international development, business administration, public health, economics, rural development, or similar, preferred.
• Five year’s experience with international development or relief projects, preferably within WV, with at least two year’s experience in a senior management role in a developing country, required.
• Demonstrated experience in programme or project design, implementation, monitoring, evaluation and report writing, preferred.
• Experience in supporting Area Development Programme Management, and Base Management.
• Excellent proven track record of donor relations with multiple donors.
• Strong planning and organisational skills and ability to prioritise and handle multiple tasks. Ability to work gracefully under pressure.
• Demonstrated ability to work well with national staff and a passion for capacity building, staff and organisational development
• Computer literate in Microsoft Office, Lotus Notes or similar database, email and Internet.
• Ability to communicate at high level in French and English required.
  

PREFERRED:

Masters Degree in international Development with very strong background in Grant Management.

Operations Director, Mali

Program Officer-Zimbabwe

PURPOSE OF POSITION
Under supervision of the Program Management, work on design, funding, implementation, evaluation, and reporting for all projects and programs under World Vision Zimbabwe Relief Office and provide technical support to the Relief program

KEY RESPONSIBILITIES

Programme Management and Evaluation

• Work on the program's design process, including needs assessments, project design, proposal writing, marketing, evaluation and reporting, and when required, donor and Support Office relations.
• Work on creation, compilation, and writing of the program's annual report and operating plans. Revise the program's operating plans throughout the course of the fiscal year ensuring that they are up-to-date and continually reflect the subtleties of conducting operations within the particular field context.
• Prepare grant proposals for submission to major donors.
• Work to ensure the program has adequate funding resources.
• Review monthly and quarterly reports and bring to the attention of the management (and overall programme management team) any issues that require management intervention.
• Through regular field visits, continually monitor progress of projects and programs, ensuring that the program systems and staff are working to achieve goals and objectives and program is maintaining World Vision and donor accountability standards. Ensure all non-financial grant requirements are adhered to.
• Identify and pursue opportunities for new projects.
• Assist in programme strategy and operational planning process.
• Respond to general queries for information on relief, refugee and transition programmes.
• Perform any other assignments given to you by direct supervisor.

Representation and Networking

• Represent WV at UN/NGO/donor meetings, joint agency assessment missions and task forces.
• Develop and maintain good communications with key NGOs, WV Support Offices and WVZ National Office staff.
• Develop/maintain relationships with donors to ensure adequate funding.

Documentation

• Prepare monthly, annual, and end of project reports as required by WVZ, government donors, and other interested bodies. Prepare programme information and articles as required by the media and donors in coordination with the Communications Departments and WVZ National Office.
• Compile professional and high quality management reports for major donors in a timely manner, meeting donor-reporting requirements. Ensure that all reports are highly accurate, comprehensive, well documented, and will guarantee the credibility of the program.
• Implement technical and managerial evaluations and audits of all projects with project/program managers, government donors, and support offices.

Human Resource Support

• Provide support to field personnel through frequent communications and visits to field operations (office and communities)

KNOWLEDGE, SKILLS AND ABILITIES
The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.

Education/Credentials
University degree in development or related field, Masters degree preferable

Experience
3-5 years work experience in a relief and/or development context, preferably within World Vision.

Critical knowledge, skills and abilities

• Excellent interpersonal organisational and time management skills.
• Excellent English communication skills (written and oral).
• A clear understanding of the workings of the major donors’ perspectives, requirements and standards, e.g. DFID, ECHO, USAID. Able to represent World Vision to major donors in a manner which is highly professional, in person and in writing.
• Experience in project design and proposal writing.
• Proven analytical/problem-solving abilities.
• Detail orientation.
• Ability to be creative, flexible, innovative and take the initiative.
• Computer literate (especially with regards to MS Office and Lotus Notes).
• Knowledge of and adherence to the Red Cross and NGO Code of Conduct, and Sphere relief standards.
• Cross-cultural experience and sensitivity, emotional maturity, and physical stamina.
• Ability and willingness to work as a team member.
• Commitment to World Vision Core Values and Mission Statement

Program Officer-Zimbabwe

Hygiene and Sanitation Coordinator

POSITION SUMMARY:
Under the supervision of WAWI Program Manager, the Hygiene and Sanitation Coordinator will work closely with the LC Team and field staff in WASH countries (Ghana, Mali and Niger) with extension to other West African countries to enhance programmatic design and implementation of Hygiene and Sanitation component of WASH, Improve the implementation of community mobilization, education, sensitization, participation and capacity building on WASH components, work toward sustainability and share lessons learned, best practices, Lead monitoring and evaluation of WASH projects.

KEY RESPONSIBILITIES:

• Assist the WAWI Program Manager in the development and implementation of the WASH Strategic Plans, Work plans, proposal writing and special technical issues;
• Build the capacities of WV WASH staff on community mobilization, education, sensitization, participation;
• On the basis of lessons learned and innovations, undertake studies on best practices and ways of improving WASH projects impact on communities and assure projects best sustainability;
• Contribute to design Complementary projects in relation with countries, partners, and technical staff in the 3 countries;
• Take part, plan and support WASH monitoring and evaluations activities as required by the WASH Program Manager in the 3 countries;
• Establish a comprehensive Community, database for WASH partnership, including countries implementation and planning database; partner institutions related database in relation with Ministry quality teams in each country;
• Provide technical support in communication, website development and maintenance; identify and request success stories, best practices and improvement & innovations in WASH and relate with countries project management;
• Maintain a strategic technical link between WAWI Program Manager and WASH countries Projects management as well as Partner institutions who report to him in Sanitation and hygiene sector;
• Bring relevant internal and external issues to the attention of the WAWI Program Manager;
• Attend NGO or other meetings on WASH as needed to represent WASH interests and concerns;
• Be up-to-date on the status of key projects, tasks and responsibilities of supervisor;
• Coordinate orientations for staff, candidates and visitors in sanitation, hygiene and community based issues, including social and economic context;
• Perform other tasks and carry out special projects as needed and assigned by the WAWI Program Manager (participates in the preparation of Annual Review meetings, Trainings, partners meetings, workshops and special the reports)

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

KNOWLEDGE, SKILLS AND ABILITIES:

REQUIRED:
• With five (5) years minimum professional experience in WASH planning, implementation, Monitoring and evaluation activities, of which 3 years are in developing countries, working on integrated WASH programs;
• Advanced degree Sanitation, hygiene & behavior change communication, Health, Database creation and Monitoring and Evaluation, or similar field or equivalent experience required;
• Have a solid knowledge of WV WASH structure, the partnership in WASH, the WASH Work plan and activities;
• Familiar with WASH indicator and skilled in monitoring and evaluation;
• Able to work in rural areas and to travel very often;
• Strong in English, French oral and written skills is also desired;
• Understand and committed to World Vision's ethos, Core Values and Mission Statement

Hygiene and Sanitation Coordinator

Finance, Risk and Infrastructure Director-Zambia

POSITION SUMMARY:
To provide strategic and transformational leadership of the restructured Finance, Risk and Infrastructure functions of WV ministry so as to yield positive contributions towards the attainment of the organization’s vision and Child Well-being Outcomes. This will be done through; (1) the development and execution of strategic financial, infrastructure and risk management plans, projects and business solutions that improve support services to programming and corporate facets of ministry, (2) the organization-wide promotion of good stewardship and accountability through effective financial systems, policies, innovative techniques/approaches and capacity enthancement tools and methods that improve efficiency, productivity and asset preservation/security, (3) the provision of ‘client-focused’, solution based strategic leadership of the support services departments (Information Communication Technology - ICT, Supply Chain, Administration and Fleet Management) and effective management of the quality of the organization’s service delivery outcomes and (4) effective and efficient resources management in the financial, administrative, ICT and supply chain domains of WV operations in compliance with WVI standards.

KEY RESPONSIBILITIES:
Promote stewardship, accountability and reporting

• Design and implement policies, models, systems and procedures that will enhance corporate wide stewardship, accountability, asset security/preservation and reporting
• Ensure the timely submission and input in FFR Database, of accurate , complete and relevant financial reports for different stakeholders in and outside WV ministry
• Play the role of Disclosure Officer whenever an allegation is received by WVI under the IRR policy
• Ensure compliance with WVI Finance Manual and other policies, WVI’s year end procedures, Carryforward processes and protocols
• Provide oversight on Harmos’s Financial ManagementProvide leadership in Strategic Financial Planning and management
• National Office Budget planning, resource allocation and alignment of Partnership Budgets between National Office, projects, grants and Support office, taking into account RWG recommendations and RVP approvals
• Managing WVI Zambia’s budgets, cash flow planning, treasury arrangements and models and funding/provision of financial services to all projects

Risk Management & Controls

• Provide strategic leadership in the development and coordination of the implementation of a corporate wide Risk Management System for WVZ (This will include Anti-Fraud policies and Strategy) (This is not restricted to Financial risks).
• Establish reporting mechanisms to provide information to the senior leadership team about the effectiveness of the strategy measured against objectives, and provide advice regarding changes to management practices to enhance effectiveness of the strategy
• Ensure appropriate Systems and controls are in place to avoid significant audit ratings in ALL WVZ Offices, including projects
• Ensure adequate preparations for the GC and/or external audits (as applicable in context)

Leadership Development & Capacity Building

• Develop and lead the Implementation of a Capacity Building (CB) and Talent Management Strategy for the Finance, Risk & Infrastructure Team as well as (CB only) in teams in other Departments so as to enhance their non-technical skills in the support service functions
• Participate in relevant National, Regional, Africa and partnership Capacity Building Initiatives
• Lead the development and roll-out of a Community Capacity Building Initiative in defined areas within the Finance, Risk and Infrastructure Division

Strategic Partnerships and networks

• Develop value networks and relationships with Key stakeholders
• Promote shared resource networks within the Sub-region, Africa, SOs and partnership
• Attend and actively participate in strategic regional meetings

Overall Leadership of the ICT and Supply Chain Departments

• Provide context sensitive directional input and support to the ICT and Supply Chain departments to enhance organizational effectiveness that supports attainment of Child Well-being Outcomes. This will be in full compliance with Partnership and country specific policy and regulations
• Review all strategies within ICT, SC (inclusive of Fleet Management) for alignment with WVZ’s corporate strategy and vision
• Support the development & Implementation of client focused and solution based systems/platforms that will enhance productivity and a better service to clients who include communities
• Conduct a performance review of ICT and Supply Chain units
• Provide overall leadership in the setting up, acquisition and management in line with corporate directions/objective for all assets and infrastructural projects in the country

KNOWLEDGE, SKILLS AND ABILITIES:
REQUIRED:

• Bachelor Degree in Accounting and Finance
• Experience of 8-10 years, 4 years at Senior Management level in finance field
• Professional technical skill desired (certification)
• Strong interpersonal skills
• A good working knowledge of vehicle and maintenance and repairs
• 10 years of experience in Leadership / management field
• Project Management,Quality Assurance Skills is preferred
• Must be prepared to join the Zambia Institute of Chartereed Accountants

PREFERRED:

• An MBA degree

Finance, Risk and Infrastructure Director-Zambia

Operations Manager - Nyala, South Darfur

PURPOSE OF POSITION
To act as a team leader and to provide management guidance and support for World Vision’s Field Office in South Darfur. This office is far removed from where the WVNS HQ is located and thus requires solid management and programming capacities to provide leadership of the Darfur program. This program is very big in staff capacity, finance, and assets (more than 300 staff and up to 70% of WVN’s annual budget).

Program Management

• Represent WVNS in South Darfur to provide overall guidance and support to the WVNS team based in South Darfur
• Directly manage the Area Coordinators to ensure smooth implementation of all WV Programs in South Darfur in accordance with the overall
• WV Northern Sudan country strategy, Operations Plan, policies, procedures and objectives.
• Together with the program quality department, lead the review of and design of Darfur-level strategy, and sectoral strategies based on which programming is designed and implemented.
• Ensure that all sectoral programs are closely integrated and that all programs receive adequate planning and monitoring.
• Liaise with the program quality Director on the management of the Sectoral Specialist Teams
• Participate in the assessment of community needs and resources in South Darfur.
• Provide direction for the preparation of project proposals and budgets, seeking to diversify funding and other resources.
• Maintain an ongoing familiarity with the requirements and compliance procedures of current and new program donors.
• Lead monitoring and evaluation as per donor regulation on the impact of project interventions on the beneficiary population at least once a year.
• Maintain team spirit and ensure welfare of WV staff in South Darfur
• Work closely with the Operations Director and Program Director in ensuring the smooth functioning of the South Darfur program
• Attend Khartoum SLT meeting where possible
• Adopt a participative and achievement oriented management style
• Consult, listen and use suggestions from team members in decision making,
• Set goals for staff and show confidence that they can achieve these goals
• Create a supportive work environment
• Be an example of self-managing stress
• Acknowledge and appreciate efforts others put in the work
• Consider technical/professional inputs from team
  

Liaison

• Act as WVNS official representative in S. Darfur
• Engage in networking with HAC, donors, other NGOs and UN agencies
• Maintain good working relationships with local authorities and community leaders, without compromising the independence of WVNS and its non-governmental role.

Reporting

• Prepare annual, quarterly and monthly reports as required for the Operations and Program Directors WVNS, Support Offices, the WV International Office, donors etc. Solicit input from Sector Managers and Program Officers.

Communication

• Manage public relations for Field Office in South Darfur, including arranging schedules for visitors and media groups, transport, lodging, arranging of appointments and orientation to projects.
• When appropriate, keep the Communications Officer informed of media opportunities and coordinate
• Work with the Program Director in Khartoum to support the Nyala Communications team to deliver appropriate communication services to the program and to ensure adherence to WV Communications standards

Finance

• Work with the Finance Director in Khartoum to support the Nyala Finance team to deliver appropriate financial services to the field team and to ensure accountability according to WV Finance standards

Human Resources

• Work with the HR/HR Director in Khartoum to support the Nyala HR team to deliver appropriate HR services to the field team and to ensure the application of policies and procedures that follow WV HR standards

Administration and Logistics

• Manage the Nyala Administration and Logistics team to deliver appropriate services to the field team and to ensure accountability according to WV procurement and financial control standards

Information Technology

• Work with the IT Manager in Khartoum to support the Nyala IT team to deliver appropriate IT services to the field team and to ensure the application of policies and procedures that follow WV IT standards

Security

• Work with Security Officer to ensure WV staff comply with security protocols and work in as secure environment as practical
• Work with the Program Director in Khartoum to support the Nyala Security team to deliver appropriate security advice and communication services to the field team and to ensure adherence to WV security standards

KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED:

Education:
• A degree in development or related field
  
Experience:
• More that 5 years field experience with NGOs in developing countries, mainly in difficult contexts
• Experience in working in relief situations in a leadership position
• World Vision experience would be highly regarded.
• Project management experience (including staffing and financial management).
• Experience in project design, implementation, monitoring, evaluation and reporting writing.

Critical Knowledge, skills and Abilities
• Excellent interpersonal, organizational and time management skills.
• Excellent English communication skills (oral and written).
• Strong detail orientation
• Thorough knowledge of MS Office and Lotus Notes.
• Good understanding of World Vision and Sphere relief standards.
• Knowledge of and adherence to the Red Cross and NGO Code of Conduct
• Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.
• Demonstrated capacity to function well in a team and contribute effectively to team efforts.
• Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical conditions with limited resources.
• Commitment to World Vision Core Values and Mission Statement and participation in devotions.
• Ability to exhibit exemplary lifestyles as interpreted in specific local cultural context.
• Demonstrate an understanding of Commodity Tracking Systems.
• Must be fluent in English and have strong written and oral communication skills.
• Good interpersonal skills and cross-cultural sensitivity.

PREFERRED:

Master’s degree in relevant field

Operations Manager - Nyala, South Darfur